WHAT ARE YOUR DELIVERY OPTIONS?
We ship all products using UPS, Fed Ex, DHL or USPS.
LCTX Club members receive free Ground shipping.
$5 flat rate shipping in the US for non-members.
International order to most countries is $20 flat rate shipping.
All orders are trackable and once your order has been processed and shipped you will receive an email containing your tracking number.
LCTX cannot be held responsible for lost or stolen packages that have been delivered and tracked to the address that was provided.
HOW DO I GET FREE SHIPPING?
The rumor is true; we offer free shipping for those that join the LCTX Club. As a member, you'll receive a monthly promo code via email to use at checkout.
Order value must total $60.01 or more before services, taxes, shipping and handling. Valid online at londoncallingtx.com. Offer is limited to standard delivery within the 48 contiguous United States, excludes bulk orders and drop ships. Oversized shipping charges and shipping surcharges are excluded from shipping and promotional discounts. Entire order must be shipped to a single address. Does not apply to prior purchases or open orders and cannot be combined with any other offer. Customer is responsible for shipping costs on returned merchandise. Promotion may be modified or terminated at any time.
Certain restrictions and exclusions may apply.
HOW DO I BECOME A LCTX MEMBER?
That's easy. Just sign up here.
DO YOU SHIP INTERNATIONALLY?
International shipments may be subject to import taxes, duties and/or customs fees. These fees are the sole responsibility of the recipient. If a shipment is refused and returned, you will be responsible for any import taxes and/or return shipping costs incurred by LCTX. These fees are specific for the destination country. Therefore, we do not know what the amount will be. Please be prepared to pay these fees when your package is delivered. If the package is refused or returned to us, all customs charges or fees will be charged to you. Canadian residents can get up to $800.00 worth of product without text or import fees.
WHAT IS YOUR RETURN POLICY?
There are no returns on items unless they arrive damaged beyond website description/photos or you receive an item that you did not order.
Orders that are sent as the wrong size will be exchanged along with provided shipping paid for. Exchanges for an item that was incorrectly ordered by the customer will require the customer to pay for the shipping.
If you receive an item that is damaged or not what your ordered please email us at email@example.com and we can let you know if you are eligible for a return or exchange of the item in question.
WHAT PAYMENT METHODS DO YOU ACCEPT?
LCTX charges sales tax for Texas residents only.
We accept payments as follows:
USA residents: Credit Cards, PayPal
International Customers: Credit Cards, PayPal